FAQ

How can I contact Ultimate Adventure Supply?

You can email us at info@ultimateadventuresupply.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Shipping availability depends on the product that is purchased and will vary from product to product.

Where do you ship from?

Shipping origin depends on the product that is purchased and will vary from product to product.

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. You can attempt a return or refund after your order is received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

All orders are handled and shipped out as soon as possible. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day.

How long will it take to receive my order?

Shipping times will vary from product to product.

What if I don't receive my order?